Terms: All web site orders must be paid by credit card.
For your protection, all orders can only be shipped to the billing address
of your credit card. At this time we accept Visa and Mastercard.
No COD's or personal checks. If you want to pay by money order, we will
allow this only if you mail in the MO with your signed purchase order,
plus the higher of $6.00 or 10% of order for freight.
Pricing: A Note About Pricing: All prices are wholesale.
Orders are accepted on the condition that they are billed at price prevailing
at the date of shipment. Prices are subject to change without notice.
As a general rule our prices are roughly 15% to 50% off of list prices,
depending on the item.
Freight: Our minimum freight charge is $6.00.
Orders will be shipped UPS ground unless otherwise requested. The freight
charge that appears on your receipt confirmation is an estimate only.
The actual freight charge can vary and will be added to your invoice at
the time of shipping. As a general rule these charges range from 7 to
15 % of your order total. This estimate of charges is for continental
USA only, assuming that we ship UPS ground. (We do offer free freight
for large commercial customers.)
International Orders: click here.
Claims & Returns: All shortage claims must be reported
to Oasis customer service via email , fax, or phone within three (3) days
of receipt. No returns will be allowed without an Oasis return authorization.
We reserve the right to refuse returned items for other than defective
or wrongly shipped merchandise. You must make claims for damage directly
with the delivery carrier. All damaged products, including the shipping
container, must be kept for the carrier's inspection. Replacement merchandise
will be shipped and billed to you immediately. Your account will be credited
for damaged merchandise once the paperwork has been completed by the delivery
carrier.
Edible items cannot be returned. Seasonal items cannot be returned. Food
items shipped during the summer months are shipped at the customer's risk.
A 25% restocking fee may be assessed on authorized returns.
We are unable to control the availability of many items and therefore
may find it necessary to substitute similar items to the one that was
ordered. If you do not want substitutions, please note this on
your order.
All prices are subject to change without notice
If you have any questions at all please do not hesitate to call us.
Thank you for your past, present, and future business!
International Customers:
Our international minimum order is $250.00 U.S. We will pack and send
your order as economically as possible. Remember, the larger your order,
the more economical the freight rates.
